Shipping and delivery

Last updated: 24 August 2026

Where we deliver

Available destinations and delivery charges are shown at checkout. Availability can vary by product, brand, supplier and destination. A product being visible on the website does not guarantee delivery to every country.

Processing and delivery times

The estimated delivery window for your order is shown at checkout or in your order confirmation. Orders may be fulfilled by specialist third-party partners and items in one order may arrive separately. Unless a different date is agreed with you, goods will be delivered without undue delay and within 30 days after the order is accepted.

Tracking and address accuracy

Where tracking is available, we will send it to the email address used at checkout. You are responsible for providing a complete and accurate delivery address. Contact us immediately if an address is wrong; changes cannot be guaranteed after dispatch.

Brand and territory restrictions

Some brands cannot be supplied to certain destinations. TAG Heuer products are not currently available for delivery to Great Britain. They may remain visible for catalogue browsing and non-GB availability enquiries. If an order cannot legally or contractually be fulfilled to your destination, we will cancel the affected item and issue a full refund.

Customs and import charges

Where delivery crosses a customs border, local duties, taxes or handling fees may apply unless checkout expressly states that they are included. The customer is responsible for charges imposed by the destination authority.

Delays, loss and damage

If an order is delayed, lost or arrives damaged, contact support@ravemontwatches.com with your order number. Do not discard packaging for a damaged parcel until we confirm next steps.